Better Connections

Fostering creative engagement, opportunities for low-stakes feedback, and increased visibility across departments in service of better customer ...

This week, we celebrated World Kindness Day! So it's only fitting that we're reading about things that make the world a little kinder: considered ...

 

Patients are more empowered than ever before.  And though improved Patient Experience has long been a healthcare industry goal, what it means to be ...

The recent past has seen our world grow ever more productive and efficient. Now, we’re prioritizing empathy. From customized shopping experiences to ...

There are two primary modes of interpretation — simultaneous and consecutive. Both are used to bridge language barriers and help people understand ...